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Privacy policy
What we collect, why we collect it, how long we keep it, and what you can ask us to do with it.
Who we are
Coretrend Systems (“we”, “us”) is a marketing services business registered in Maharashtra, India under GSTIN 27AANCC6331J1ZE, with its office at Brahma Majestic, NIBM Undri Road, Kondhwa, Pune, Maharashtra 411048.
This policy covers the website at coretrendsystems.com and the enquiry channels connected to it. For data we process on behalf of clients as part of a service engagement, the terms of that engagement apply in addition to this policy.
What we collect
We collect two kinds of information:
- Information you give us — your name, email address, phone number, company or website, budget range and anything you write in an enquiry form or email.
- Information collected automatically — IP address, browser and device type, pages viewed, referring source and time on page, gathered through analytics and advertising cookies.
We do not knowingly collect information from anyone under 18, and we do not collect special-category data such as health, biometric or political information.
Why we use it
We use personal information to respond to enquiries and prepare audits, to deliver services under an agreement, to send service-related messages, to improve the website, and to meet legal and tax obligations under Indian law.
We rely on your consent for marketing communication, on legitimate interest for responding to business enquiries and for basic site analytics, and on contractual necessity for delivering work you have engaged us for.
Cookies and tracking
The site uses cookies for essential functionality, analytics and, where applicable, advertising measurement. Analytics cookies help us understand which pages are useful; advertising cookies allow us to measure whether a campaign produced an enquiry.
You can block or delete cookies through your browser settings. Blocking essential cookies may prevent parts of the site from functioning.
Who we share it with
We do not sell personal information. We share it only with service providers who help us operate — hosting, email delivery, analytics, CRM and payment processing — and only to the extent needed for them to perform that function.
We may also disclose information where required by law, court order or a lawful request from a government authority.
How long we keep it
Enquiry records are retained for up to 24 months from the last contact unless you ask us to delete them sooner. Client records are retained for the duration of the engagement and for as long afterwards as tax and contractual record-keeping requires. Analytics data is retained according to the settings of the analytics platform in use, typically 14 months.
Your rights
You can ask us to confirm what we hold about you, correct anything inaccurate, delete your information, restrict how we use it, or provide it in a portable format. You can withdraw consent for marketing at any time using the unsubscribe link or by emailing us.
Send any request to info@coretrendsystems.com. We respond within 30 days and may ask you to verify your identity before acting.
Security
We use access controls, encrypted transport and restricted administrative permissions to protect information. No system is completely secure, and we cannot guarantee absolute security, but we will notify affected people and the relevant authority where a breach is likely to cause significant harm.
Changes and contact
We may update this policy as our services or the law changes. The revision date at the top reflects the current version.
Questions about this policy can go to info@coretrendsystems.com or by post to the office address above.