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Terms of service
The terms on which we supply marketing services and on which you may use this website.
Agreement
These terms govern your use of coretrendsystems.com and any services supplied by Coretrend Systems. Where a signed proposal, statement of work or service agreement exists, that document takes precedence over these terms to the extent of any conflict.
By using this website or engaging our services you accept these terms. If you do not accept them, please do not use the site or the services.
Services
We provide marketing services including paid media management, search engine optimisation, social advertising, email and marketing automation, affiliate tracking infrastructure, and landing page development. The exact scope for any engagement is defined in a written proposal.
Services begin once the proposal is accepted and any agreed initial payment is received. Work outside the agreed scope is quoted separately before it starts.
Your responsibilities
To deliver the services we need timely access to relevant accounts, assets and approvals. You are responsible for:
- Providing accurate information about your business, offers and claims.
- Holding the necessary rights to any content, trademark or asset you supply to us.
- Ensuring your products, offers and website comply with applicable law and the policies of the advertising platforms used.
- Paying advertising platforms directly for media costs, unless agreed otherwise in writing.
- Reviewing and approving deliverables within the agreed timeframes.
Fees and payment
Fees, billing frequency and payment terms are set out in the proposal. Unless stated otherwise, invoices are payable within 15 days of issue. Applicable GST is charged in addition.
Advertising spend is paid by you directly to the platforms and is not included in our fees. We may suspend work on overdue accounts after written notice.
Term and termination
Ongoing engagements continue month to month after any agreed initial period, and either party may terminate with 30 days written notice. Fees for work performed up to the termination date remain payable.
We may terminate immediately where continuing would require us to breach a platform policy or applicable law, or where an account is materially overdue.
Results and no guarantee
Advertising and search results depend on competitive auctions, platform algorithms, market conditions and factors outside anyone control. We do not guarantee any specific ranking, traffic volume, conversion rate, return on ad spend or revenue outcome. Any figures discussed are estimates based on available data, not commitments.
Intellectual property
Website content, methodology, templates and documentation created by us remain our property. On full payment, you receive a perpetual licence to use the specific campaign assets, landing pages and documentation produced for your engagement.
You retain ownership of your brand assets, your ad accounts, your analytics properties and your data throughout.
Confidentiality
Each party will keep the other non-public business information confidential and use it only for the purpose of the engagement. This obligation survives the end of the engagement.
Limitation of liability
To the extent permitted by law, our total liability arising from an engagement is limited to the fees paid by you to us in the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost profits, lost revenue or loss of data.
Nothing in these terms limits liability for fraud or for anything that cannot lawfully be limited.
Governing law
These terms are governed by the laws of India. The courts of Pune, Maharashtra have exclusive jurisdiction over any dispute arising from them.
Questions about these terms can be sent to info@coretrendsystems.com.